How Airport CX Can Enhance Accessibility in Canadian Airports Beyond Regulatory Compliance
The implementation of our advanced Airport CX system at Kelowna and Windsor airports is in progress. This expands our footprint to the fifth and sixth Canadian airports, alongside esteemed hubs like Vancouver and Calgary. As Canadian airports strive to meet The Accessible Transportation for Persons with Disabilities Regulations (ATPDR), Simpleway is at the forefront, supporting compliance and elevating operational efficiency.
Explore our article to learn more about how Simpleway is not just helping Canadian airports comply but exceed accessibility regulations, setting new standards in the aviation industry.
Simpleway's cloud-based system is a powerful and versatile platform that empowers airports to enhance the passenger experience, streamline operations, and ensure compliance with regulations, including the ATPDR.
Here is how Simpleway's system is compliant with the ATPDR and the benefits it offers to Canadian airports.
1. Accessibility Features
One of the primary goals of the ATPDR is to make travel more accessible and inclusive for passengers with disabilities. Simpleway's Airport CX incorporates several features to ensure that information is readily available to all passengers, regardless of their needs. These accessibility features include:
Visual paging
The content broadcast by the Public Address system is displayed on designated areas of the flight information screens. This integration allows passengers with hearing impairments to access audio information in a variety of text formats.
Wayfinding
Our orientation information displays offer both manual operation and automatic adjustment based on arriving and departing flights, providing passengers with real-time navigation through the terminal in the required languages.
Multilingual support
Our multi-functional system allows you to provide passengers with clear and concise information in their own language, meeting the needs of a diverse group of travelers passing through Canadian airports.
Text-to-speech capabilities
Airport CX can convert text-based information into audible announcements, ensuring that passengers with visual impairments can access the same information as others.
Visual contrast and font readability
The Airport CX design ensures that text and images create a consistent and coherent visual experience on the screens and remain clear even when viewed from a distance. The high contrast between text and background makes them more accessible to passengers with visual impairments such as color blindness.
Templates library
Explore our extensive template collection and select the accessibility-approved theme that best complements your airport. The online library for importing templates will be available in your Airport CX instance on the Templates tab.
2. Real-time Updates
To comply with the ATPDR, airports must ensure that passengers receive up-to-date information regarding schedules, delays, and other vital details. Simpleway's Airport CX allows for real-time updates of flight data, display contents, audio and visual messages, allowing airports to communicate changes to passengers instantly.
3. Customization and Adaptability
Simpleway's Airport CX stands out for its exceptional customization and adaptability, empowering airports to shape digital signage content according to their specific needs, free from design limitations. This flexibility ensures the generation of virtually any desired content, meeting ATPDR standards while addressing the unique constraints of individual airports. Furthermore, the digital signage system can be fully automated, dynamically presenting different content at various times based on a wide range of data.
Conclusion
Simpleway's cloud-based Airport CX offers a comprehensive solution for Canadian airports looking to comply with the ATPDR. Its accessibility features, real-time updates, customization, and adaptability make it an invaluable tool in providing accessible and user-friendly information to all travelers. By implementing Simpleway's Airport CX, airports can not only meet regulatory requirements but also improve the overall passenger experience by providing clear and accurate information. This contributes to higher passenger satisfaction and better reviews for the airport. In this way, Simpleway plays a vital role in creating more inclusive and accommodating airports for all passengers, aligning with Canada's commitment to accessible transportation for persons with disabilities.
Join us in creating more inclusive airports for all! Explore more at airport.cx and contact us to embark on your journey to accessible aviation excellence.